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The Best 40 Help Desk and Desktop Support Interview Questions and Answers

By A.P. Samuel | Apr 8, 2020

As businesses worldwide adopt IT and software systems, the demand for desktop support and help desk professionals is increasing. Millions of users face daily issues with their computers. These issues affect productivity, so companies want to ensure that their IT systems run smoothly. That’s why they need desktop support and...

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How HTTP, HTTPS, SSL, and TLS Work

By A.P. Samuel | Apr 8, 2020

If you’ve ever wondered how data gets transferred securely over the internet, then you’ll want to read this article. I’ll explain how HTTP, HTTPS, SSL, and TLS work individually, and how they work together to ensure your communication on the internet is secure. How Does HTTP Work? HTTP stands for...

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The Top 7 Reasons To Learn VMware vSphere, ESXi, and vCentre

By A.P. Samuel | Mar 29, 2020

As the demand for computing power and data processing rise exponentially, companies are scrambling to save costs and find ways to efficiently allocate their resources.  Virtualization is the single most important technique that companies use to manage resources and save billions in costs.   Research shows that virtualization could save over $106 billion for the...

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Microsoft Role-Based Certifications – A Complete List of Acronyms

By A.P. Samuel | Mar 29, 2020

On February 27th 2020, Microsoft announced that the MCSA, MCSE, and MCSD certifications will be retired in 2020.    In the world of IT we’ve grown familiar with the use of acronyms to refer to Microsoft certifications.  With these new category certifications, called role-based certifications, we’ve decided to create an acronym for each new role-based certification.  We’ll categorize each certification based on their level. ...

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A.P. Samuel March 29, 2020
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CompTIA Security+ Certification – Is It Worth It?

By A.P. Samuel | Mar 4, 2020

What is CompTIA Security+ Certification? CompTIA Security+ certification is a vendor neutral IT security certification that develops your skills and expertise in computer and network security domains like cybersecurity, network security and IT risk management. The Security+ certification, offered by CompTIA, is compliant with ISO 17024 standards.  It is accredited...

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CompTIA Network+ Certification – Is It Worth It?

By A.P. Samuel | Feb 20, 2020

What is CompTIA Network+ Certification? CompTIA Network+ is a computer network certification that provides expertise in computer networking concepts at both theoretical and practical levels. Network+ is a vendor neutral certification offered by CompTIA. CompTIA is a trade association consisting of 2,000 member organizations and 3,000 business partners. CompTIA Network+...

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